How we collect, use, and protect your personal information.
At Kilted Candles, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from our website.
When you visit the site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain details from you, including your name, billing address, shipping address, email address, and phone number.
We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
We do not store or collect your payment card details on our servers. All transactions are securely routed through our e-commerce provider, Snipcart, and processed securely by Stripe. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, ensuring the secure handling of your credit card details.
We do **not** sell, rent, trade, or share your email address or personal details with any third parties for advertising or tracking. We share your personal information only with essential services needed to operate our store (for example, Netlify for hosting forms, Snipcart for cart handling, and USPS/UPS for shipping deliveries).
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you are a resident of certain territories (including California or the EU), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@kilted-candles.com.